About Us

 

Our Practice

Turbot Street Medical Centre opened in July 2013 with the aim to provide quality, comprehensive and timely care to its patients and a happy and healthy working environment to its doctors and staff.

We believe that our reputation is based on the relationships we build with every single person who is touched by our practice.

Our practice is open 7 days a week and every day of the year except for on 25 Dec and 1 Jan to provide continuity of care.

Turbot Street Medical Centre is very popular among all demographics and cultures. We offer a wide range of specialist services, some of which include Psychology, Psychiatry and Women’s Health Focussed GP.

Turbot Street Medical Centre is conveniently located on the 1st floor of Spring Hill Market Place (corner of Turbot Street and Boundary Street ). Free onsite parking is available for the first 2 hours, on the. We are close to Fortitude Valley, New Farm, Newstead, South Brisbane, West End, Ashgrove, Kelvin Grove, Herston, Red Hill and Paddington.

Brisbane CBD Doctors

Turbot St Medical Centre is a part of Brisbane CBD Doctors where doctors at our practice and Central Station Medical Centre work as a team to provide service 7 days a week. The patient database is shared which means you can go to either location and the doctors will be able to access your records.

Our Team

We are committed to ensuring that you receive the very best care possible, which is why all of our staff members are highly experienced in the medical environment.

Our nurses work at the direction of the doctors and will assist in providing comprehensive coordinated healthcare services.

Between the staff and doctors we are able to look after you in the following languages: Spanish, Japanese, Cantonese, Mandarin, Hindi, Farsi, Punjabi and Afrikaans.

Practice Hours

Monday – Friday, 7:45 – 18:00
Saturday – Sunday, 9:00 – 12:30
Public Holiday 9:00 – 12:30

Free Parking for 2 hours

There is free parking available for our patients onsite for up to 2 hours.

Appointments

If you would like to schedule an appointment, please contact us on (07) 3839 0128. Online appointments are also available.

Most of our standard appointments last for 10 minutes, if you think you need more time with one of our doctors please advise reception staff of this. You can learn more about what qualifies as a long appointment by clicking here – link to “what is a long consultation”. Where possible, we will always try to ensure that we can find a suitable appointment time with your preferred doctor.

Please be aware that emergencies will be given priority, if this situation should occur when you are scheduled to attend the practice, our staff will ensure every effort is made to contact you.

Cancellations

Due to a high demand of appointments at Turbot Street Medical Centre, we do ask that if for any reason you are unable to attend your scheduled consultation that you notify us as soon as possible to allow others the opportunity for an appointment.

Results

Our staff will contact you to arrange a follow up appointment should your doctor deem this necessary. Patients are encouraged to contact the surgery for results of all investigations. Results cannot be given over the phone and we advise that a follow up consultation for results is scheduled with your doctor.

Repeat Prescriptions

An appointment with you doctor is needed to obtain a repeat prescription, if the consultation is brief, it may be charged at a reduced rate. This service is at the discretion of the treating doctor. Referrals to specialists cannot be written without a consultation.

After Hours

Turbot Street Medical Centre use the Brisbane After Hours Doctors service. Brisbane After Hours Doctors are a fully accredited service and is bulk billed to those eligible. Please contact 1300 HOME DR.(1300 466 337). Please call 000 for immediate attention in the event of a medical emergency.

Home visits are available in some circumstances. Please discuss these options with reception staff.

Your rights

If you have a problem, we would like to hear about it. Please feel free to talk to your doctor or receptionist. You may prefer to write to us. We take your compliments, concerns, suggestions and complaints seriously. However, if you wish to take the matter further and feel that you need to discuss the matter outside of the surgery, please phone the Office of the Health Ombudsman on 133 464 or go to their website to find out more.

 

Turbot Street Medical Centre